# Return Policy

At The Fair Rugs, every rug is handmade with care. Customer satisfaction is important to us.

## Returns

- Returns are accepted within 21 days of delivery.

- The rug must be unused, undamaged, and in its original condition.

- Custom-made or personalized rugs cannot be returned unless they arrive damaged or defective.

## Return Shipping

- The buyer is responsible for return shipping costs unless the item is damaged or we shipped the wrong product.

## Refunds

- Once we receive and inspect the returned rug, your refund will be processed to the original payment method within 5–10 business days.

## Damaged Items

- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and rug.

## Contact Us

The Fair Rugs

Email: contact@thefairrugs.com

WhatsApp: +91 8416919470